Tile By Design is making decisions daily to ensure the safety and health of our customers and staff. We are also synchronizing those decisions with our commitment to provide you a superior shopping and service experience.



Per New CDC Guidelines:



  • Masks are Optional for Vaccinated Guests and Staff.

  • Masks are Still Required for Unvaccinated Guests and Staff.



Showroom—


Our showroom hours are 9a-5p Mon-Fri. To schedule an appointment call us at 763-268-0350 or submit an appointment request on our Contact Us page. Customers making appointments are still our priority. If our showroom door is locked, it means our entire staff is working with guests. You are welcome to wait until someone is available to help.



Showroom News—


We learned so many things during the pandemic---the obvious things like how to look out for each other, how to help people feel safe. But there were some surprises too. We had always prided ourselves on being able to “step it up when the bus unloaded,” when suddenly we had a dozen customers or more. During the pandemic we locked our doors, took all the recommended precautions and limited the number of guests. That meant we had to make more appointments. The result was not just better traffic flow and more safety. It was more focused and productive client meetings. Planning paid off for our clients and for us too. In the end, we don’t want the most shopping experiences, we want the best ones! In so many ways, appointments make that possible.



Customer Service—


We are open 7a-4:30p Mon-Fri and encourage our customers to use our minimal contact resources: virtual presentations, curbside sample pickup, order staging, dropshipping, and online bill pay.